HP provides a type of
model name near the keyboard or screen, but this name or number is probably not
sufficient to get proper support for your computer. These names or numbers
often represent a series of many notebook computers that look similar, but have
different options and parts. For example, HP has produced over a hundred types
of G62 notebook models in different configurations, such as the G62-340-US and
the G62-465DX models.
This describes how you can find a more appropriate model number that better
represents your exact type of HP Notebook PC. You can use the model number
(also called a product name) to download drivers, find helpful documents, or support.
Option 1: Use the product label
Find the product
number on a label located on the underside of the notebook. On some computers,
the label is inside the main battery compartment and you must remove the
battery to read the label (see examples below).
Once you have found
the product identification label, find the product number shown next to Productor Product
# .
The following table
shows the location of typical product information labels on the underside of
the notebook or in the battery compartment. Yours may be in a slightly
different location.
 |
| Under a cover on the back of the notebook |
 |
| Inside the battery compartment |
 |
| On the back of the notebook |
Option 2: Use System Information or HP Support
Assistant
Use the following
steps find your model number using HP utilities. If your computer does not
start into Windows, use Option 1: Use the product label .
1.
In Windows, press the fn + esc keys on the
notebook’s keyboard to open the HP System Information window.
2.
A Support Information window appears showing a product name and a
product number. The product name shown might represent many types of models and
is often not suitable for getting proper support for your computer. Instead,
use the product number when working with HP Support. The
product number contains a “# ” character and is another form of
model number that best represents your computer’s configuration.
There you have it and i hope it was helpful.
INSTAGRAM:evoputa
SOURCE: HP.COM
No comments:
Post a Comment